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Help
Security/Privacy
- Can I send and receive emails securely?
- Yes. We provide secure (TLS/SSL) connections for all of the
mail protocols we offer:
POP,
IMAP
and SMTP. This ensures that you can communicate
securely with the Port995 mail server. Other mail servers may not support TLS/SSL, however
and we cannot guarantee the security of emails once they leave Port995. If you are concerned
about this, you may want to consider using an end-to-end encryption system such as
OpenPGP.
- How up to date is the virus protection?
- Our system updates it's virus definitions from
Grisoft every 10 minutes, to ensure that
you are protected against new viruses as soon as they are discovered.
- What will you use my contact details for?
- The details you enter when you sign up (including your name, address, telephone number and
email address) will not be passed to third parties. Nor will we send you promotional material
on behalf of third parties. We will only use them to contact you about your Port995 account.
Please see our Privacy Policy for more details.
- What information do my emails reveal about me to their
recipients?
-
As well as it's contents, your email will include some
headers. Most of these headers are added by your email
program and may include information such as the name and version of your email program and
the name of your computer. Other headers (particularly the "Received:" headers) are added by
mailservers including the Port995 server.
One piece of information normally included in these headers is your
IP address. However, if you send email via the port995 server,
and have configured your mail client to use port 587 as recommended in our
mail client configuration guide, your IP address will not
be revealed to the email's recipient.
Knowledge of your IP address could be used (with the co-operation of your ISP) to identify
you. It would also allow someone to attempt to make a direct connection to your computer,
which in turn may allow them to take advantage of any security weaknesses. IP masking
addresses these privacy and security issues.
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