Help

This area of the site aims to answer some of the more common questions about Port995.

Port995 Features

• Can I use Port995 from any ISP?
• Can I use Outlook/Eudora/Netscape Mail with Port995 ?
• Can I send and receive email from anywhere in the world?
• Can I use my own domain names?
• How many email addresses can I have?
• Can I use my Port995 account to provide email addresses for everyone in my office?
• Can Port995 collect emails from other accounts for me?
• If I run out of storage space, can I upgrade?

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Security/Privacy

• Can I send and receive emails securely?
• How up to date is the virus protection?
• What will you use my contact details for?
• What information do my emails reveal about me to their recipients?

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Using the Admin Panel

• What is the difference between the OK and the Activate buttons?
• How do I set up a catch-all account?
• How do I stop unwanted emails?

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Troubleshooting

• Why can't I make a secure connection with Eudora?
• Why can't I log in/go-secure using Internet Explorer 5.1 on OSX?
• Why do I receive error messages when using the control panel in Opera?
• Why does the Port995 site look odd after I fill out a form?
• Why is my email getting rejected with “Syntax Error”?
• Why do I sometimes get the message relay access denied when sending emails from Outlook Express for the Macintosh?

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Whitelist

• What is the whitelist?
• Can I disable the whitelist feature?
• How do I manually add a whitelist entry?
• Can I view any emails which have been “caught” by the whitelist system?
• Can I change the text which people see when they receive a whitelist challenge message?

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